Once delivered to the manufacturer, milk is processed in modern and automated factories using responsible environmental practices. The relevant State Dairy Food Authority licenses all dairy factories while factories manufacturing product for export also require Department of Agriculture (DoA) registration. An approved Food Safety Program (FSP) is required prior to licensing.
Core elements of the FSP include:
- pathogen reduction technologies including pasteurisation
- temperature controls
- cleaning and sanitising
- traceability forwards and backwards through the supply chain from farm to customer
- post-pasteurisation hazard management
- raw material and ingredient management
- records and
- personnel competency
Product specifications reflect compliance with customer requirements, regulatory requirements within the FSANZ Food Standards Code and in the case of exports, the requirements of DoA and the importing country.
All suppliers of ingredients, cleaning chemicals, packaging and services work with dairy companies to ensure their materials and services meet specific requirements, especially with regard to the traceability of ingredients and materials.
All dairy manufacturers have Product Recall systems based upon the FSANZ Product Recall Protocol.
Auditors approved by regulatory agencies including DoA audit all FSP. In addition, State Dairy Food Authorities monitor the safety of milk and dairy products through investigations such as the Australian Milk Residue Analysis Survey.