Dairy Australia Leadership Team
Our leadership team provides strategic direction and manages the investments, priorities and goals in our strategic and operational plans. It also manages our day-to-day operations.
Dr Matthew Shaffer
Chief Executive Officer
Matt grew up on a farm in Western Pennsylvania where his first paying job was milking cows. He went on to attend Penn State and Cambridge Universities before joining Hancock Agricultural Investment Group as Director of International Operations. While working for Hancock, he moved to Australia to open a subsidiary and has been here ever since. Before joining Dairy Australia, Matt was the CEO of DataGene.
Appointed 2025
PhD (IntRel) MPhil (IntRel) BA (IntRel)
Kendra Campbell
General Manager Marketing & Communications
Kendra is responsible for industry marketing, corporate and farmer communications, digital experience and design. She has over 20 years’ experience in marketing, corporate communications and public relations. Her previous roles include Marketing Manager of Coles Express, and General Manager Marketing and Group Corporate Communications Manager with Bakers Delight Holdings. Kendra’s extensive experience covers marketing, brand management, digital communication, public relations, media relations, stakeholder engagement and issues management.
Appointed 2017
BBus (Marketing), GAICD
Firoz Divecha
Chief Financial Officer
Firoz leads the Corporate Services team with overall responsibility for finance, strategy, project management office, risk and compliance, information technology and legal. He has over 25 years of local and international (India and United Arab Emirates) experience as a senior executive across multiple industries including not-for-profit, food manufacturing, printing and coding, automotive and auditing.
Appointed 2023
Qualified CPA (Australia) and Qualified Chartered Accountant (India)
Verity Ingham
General Manager Regional Services
Verity leads our regional teams across eight dairying regions. She has worked in government, industry and the corporate sector with experience in leadership, consultancy, extension, project management, boards and rural business management. Verity has served on private company and industry boards as a director and executive, and combines strategy and action to deliver results. With a farming background, Verity understands farm businesses and rural communities.
Appointed 2019
BAppSci (Ag) GradDip (Ed), GAICD
Greg Jarman
General Manager Research & Innovation
Greg leads the team that invests in research, development, extension activities and education to support the profitability, sustainability and competitiveness of Australian dairy farmers. He has over 20 years’ experience in agriculture, covering operations, innovation, growth, finance, people and capability development. Greg has held management roles with Costa Group, Nutrano Produce Group and Hancock Natural Resource Group. As a past chair of Raspberries and Blackberries Australia, he oversaw the creation of a combined berry peak industry body.
Appointed 2021
BAppSci (Hort) MBA, GAICD
Imogen McBain
General Manager People & Culture
Imogen is a human resources professional with over 15 years’ experience. She has worked in diverse industries including engineering, consulting, media/technology and property development. Imogen brings specialist experience in employee relations, human resources technology and analytics and has a keen interest in talent management. Her previous roles include managing the human resources function at Caydon Property Group.
Appointed 2018
MCom (HR) BAppSc (Psychology), GAICD
Susannah Tymms
General Manager Sustainable Dairy
Susannah is an experienced executive leader in agricultural sustainability, policy, and regulatory affairs, with over 25 years spanning industry and government. She currently serves as General Manager, Sustainable Dairy at Dairy Australia, where she leads national and international initiatives connecting sustainability frameworks, trade policy, and regulatory strategy to drive industry-wide transformation. Susannah has an extensive background in R&D investment strategy, evidence-based policy development, and government relations, and has represented the Australian dairy sector in cross-commodity and international forums.
Appointed 2025
BA, GDip Sc, MSc