Code of Conduct

A code of conduct sets out the ethical standards and behaviours expected of everyone working in a farm business. As best practice, farm businesses should have both a code of conduct and standard operating procedures (SOPs), which together provide consistent guidance and support across the business. 

A code of conduct sets the standards and behaviours expected in the workplace, while SOPs explain how tasks should be completed safely, consistently and efficiently. These documents are not designed to cover every situation, but to guide employees in making sound decisions and doing their job well. SOPs have their own home under Farm policies, procedures and safety — see the Standard operating procedures page. 

Key principles 

The principles supported by a code of conduct include: 

  • accountability 
  • openness and objectivity 
  • honesty 
  • leadership 

Include a social media policy 

It is also best practice to include a social media policy, so employees understand their responsibilities online — and that comments or behaviour on social media can still affect the workplace and the employment relationship. 

Why it matters 

Clear codes of conduct, SOPs and workplace policies reduce risk, improve safety and animal welfare, support fair treatment, and create a respectful, professional farm workplace. All employees should understand and comply with them. 

Farm scenario

Gerard and Michelle manage a 1,000-cow farm and inherited stock-handling practices that were considered 'normal' but were causing unnecessary stress for cows. Rather than replacing people, they invested in ProHand Dairy Cows training for the whole team to improve animal handling, welfare and confidence.

The training helped the team understand cow behaviour and how better handling reduces stress for both animals and people. Within six months, some employees chose to move on, while others adapted well. Animal welfare is now embedded across the farm through position descriptions, induction, the code of conduct and SOPs.

Results after 12 months:
reduced handling stress and shorter milking times
a 5% increase in milk yield, with no extra capital investment
improved job satisfaction, confidence and motivation across the team

Common questions

What is a code of conduct?

A code of conduct sets out the ethical standards and behaviours expected of everyone working in a farm business. 

What is the difference between a code of conduct and SOPs?

A code of conduct sets the ethical standards and behaviours expected in the workplace, while standard operating procedures (SOPs) explain how specific tasks should be completed safely, consistently and efficiently. 

Should a farm have a social media policy?

Yes, it is best practice. A social media policy helps employees understand that online comments and behaviour can still affect the workplace and the employment relationship. 

Why does a farm need a code of conduct?

Clear codes of conduct, SOPs and workplace policies reduce risk, improve safety and animal welfare, support fair treatment, and create a respectful, professional farm workplace.